Reviews for WEST BUCKLAND MOTORS, WEST BUCKLAND
5/5 from Kevin
8 months ago
8 months ago
The service these people give is amazing canโt fault them what so ever customer service is first class and will definitely be getting my next car from them when Iโm ready . Thank you so much guys keep up the good work ๐๐๐๐๐๐
1/5 from Simon
9 months ago
9 months ago
We test drove a car, which was faulty. Put a deposit down and was refused the deposit back when we decided against it. Now taking court action.
1/5 from Tom
1 year ago
1 year ago
Brought a car and the whole experience was like pulling teeth,
Rob seems a nice bloke but was so unorganised and when we came to collect the car it wasn't even washed or valeted as promised so overall pretty poor
1/5 from N
1 year ago
1 year ago
Called for details on a particular car on the Thursday, and asked whether it was on site. Was told it was but called again the following Saturday to double check before driving to the 'showroom' in Henlade (basically a large dusty car park with a shed in the corner). One arrival, the car was indeed there, however was eventually told that a deposit had been taken the Wednesday before I first called. Whether it was a strategy to get you on site to sell you something else or plain incompetence, I don't know but won't waste my time with these again.
5/5 from Robin
1 year ago
1 year ago
We have just bought a car from this dealer and I was hugely impressed with the support and guidance we received. Rob spent a great deal of time with us, allowing us to look at and drive a number of cars - he was incredibly patient as we repeatedly changed our minds before making a decision. We never felt pressured and his knowledge of the cars and their workings really helped us in making our choice. It was a really positive experience! Thank you :)
5/5 from Debbie
1 year ago
1 year ago
Came across this company by accident whilst driving past. It was clearly meant to be! We were after a reasonably priced first car for our son, we were impressed by the choice of cars in his budget. Rob has been very helpful throughout our interactions, patiently answering our questions and not at all pushy. Great communication, we are very impressed and are now considering buying a car for us from West Buckland motors.
4/5 from Dominic
1 year ago
1 year ago
I had a really great experience! I have just bought a 14 year old Renault Clio for my first car and it runs very smoothly with only 37,000 miles on the clock. I would recommend visiting!
5/5 from Grace
1 year ago
1 year ago
I had a great experience with this car dealership โ the salesperson was helpful and patient. The lady on the phone went above and beyond to answer my questions, and give me all the details I needed for my appointment. A great selection of vehicles on offer to suit everyone's budget. Will be recommending!
1/5 from charlotte
1 year ago
1 year ago
Called about a car on auto trader and was told it was still available (wasnโt marked as sold on their website either), drove an hour and a half for them to tell us it sold the day before and they had no more automatics. Place is also impossible to find, address on website is completely wrong. Spent 35 minutes looking, rang multiple times, poor communication. Was then told on the phone someone will let us in, waited 20 mins until my step dad had to go looking for someone and the security guard had to chase them down. There was no signs, the sign was for a completely different name, gps will not take you there either. Just a bad experience.
5/5 from Tom
2 years ago
2 years ago
Our experience was exceptional. Shane demonstrated utmost professionalism and courtesy. The company offers a diverse selection of high-quality 4x4 vehicles at competitive prices. I wholeheartedly endorse their services.